Frequently Asked Questions (FAQs)
Monday – Friday 7.30am to 5.30pm
- At least a full change of clothes that are appropriate for the weather conditions at that time. Each child has assigned their own peg so bags can be left, however we do ask that you avoid plastic or drawstring bags.
- Sun hats, wellington boots, hats scarves and an outdoor coat. Please ensure all items are clearly labelled with your child’s full name.
- A comforter if your child has one.
The nursery is closed at All bank holidays and for a one week period between Christmas and New Year. Fees are however payable for 52 weeks of the year.
We request that a minimum of 2 days per week is required in attendance for your child/ children. This enables the child to fit into a more structured routine and helps with the settling in process. This time can also be split up into four half days?
Tax credits if eligible are paid directly to the parents, if you require any further information visit www.hmrc.gov.uk/taxcredits
The Nursery has CCTV fitted at the front entrance to the building as this is our only available access. Any unfamiliar faces will be challenged and parent/ carers are asked to provide a password upon enrolment of their child in the event of somebody else collecting them. A rigorous recruitment and selection policy is followed upon the employment of new staff whilst all staff is subject to an enhanced DBS. Mobile phones are not to be used in or around the rooms of children, whilst we also have a written register of all staff, children and visitors to be aware of who is on the premises at all times.
Only the management team can administer any medication, all medication must be prescribed by a Doctor with your child’s name correctly and clearly stated medication will be refused by the Management team if not prescribed. Any prescribed medicines will result in your child to not attend for the first 24 hours upon receipt of the prescription. If your child does become unwell throughout the day you will be contacted, for children who have a high temperature emergency Calpol will be given, you will be required to sign a consent form upon enrolment of your child to give your permission.
